Article 1 (Purpose)

These terms and conditions govern your use of the online booking, consultation, and related services offered on the Rezero Clinic website. They outline your rights, responsibilities, and our commitment to you.

Article 2 (Effect and Modification)

These terms become effective once published on our website. We may update them within the boundaries of relevant laws. When changes occur, we will let you know beforehand through the website. Continuing to use our services after this notice means you agree to the updated terms.

Article 3 (Our Services)

We provide the following services to support you:

• Online consultations and booking requests

• Information regarding treatments and procedures

• Other services designated by the clinic

Due to the nature of medical care, we may occasionally adjust these services. Any changes will be shared on our website in advance.

Article 4 (Booking Requests and Your Information)

To request a service, we ask you to provide necessary details, such as your name and contact information, and agree to these terms and our privacy policy. If the information you provide is inaccurate, we may need to limit or cancel your access. How we handle, use, and protect your details is governed by our separate Privacy Policy.

Article 5 (Bookings, Changes, and Cancellations)

Your booking is confirmed once we complete our internal review. If you need to change or cancel, please let us know before your appointment date via our website, phone, or other designated channels. Please note that cancelling without notice or failing to attend an appointment without contacting us may limit future bookings. Sometimes, medical schedules or equipment maintenance require us to adjust your appointment. We will always notify you immediately if this happens.

Article 6 (Your Responsibility)

To keep our community safe, we ask that you do not engage in the following:

• Using someone else's details or sharing false information

• Copying, distributing, or altering the content on our website without permission

• Actions that harm our reputation or disrupt our services

• Activities that violate laws or public order

Article 7 (Our Responsibility)

We strive to offer you a steady, reliable service and to protect your private details in line with our privacy policy. While we strive for the safety and quality of our medical services, please remember that final results may vary depending on your individual health condition and physiology.

Article 8 (Service Interruptions)

We may occasionally need to pause our services for system maintenance, or due to natural events beyond our control. If this happens, we will notify you through our website or send a direct message.

Article 9 (Intellectual Property)

All content, images, videos, and designs on this website belong to us. You may not copy, distribute, transmit, or publish these materials without our prior consent.

Article 10 (Disclaimers)

We cannot be held responsible for service interruptions caused by natural disasters or events beyond our control, nor for issues arising from user error. While we do our best to guide you, consultation details are informational, and final treatment outcomes may vary. Our liability remains strictly within the boundaries of medical law.

Article 11 (Resolving Disagreements)

In principle, disputes are resolved through mutual consultation. If we cannot reach an agreement, the procedures under the Medical Service Act, the Medical Dispute Mediation Act, and other relevant laws may be followed. Any legal proceedings will be settled in the court holding jurisdiction over our clinic.

Article 12 (Governing Law) These terms are interpreted and applied under the laws of the Republic of Korea.